Politique d’expédition

KlothThred Shipping Policy

At KlothThred, we are committed to delivering your order safely and as quickly as possible. Please read our shipping policy below before placing your order.

Order Processing

All orders are processed within 1–3 business days after payment is confirmed.
Orders placed on weekends or public holidays will be processed on the next business day.
During sales, new launches, or festive seasons, processing times may be slightly longer.

Shipping Time

Estimated delivery times:

Standard Shipping (India): 3–7 business days
Express Shipping (where available): 1–3 business days
International Shipping: 7–15 business days (depending on the destination and customs clearance)

Please note that delivery times are estimates and may vary due to factors beyond our control.

Shipping Charges

Shipping charges are calculated at checkout based on your delivery location.
We may offer free shipping on eligible orders during promotional periods or above a specified order value.

Order Tracking

Once your order has been shipped, you will receive a confirmation email or SMS with your tracking number and a tracking link so you can monitor your shipment.

Delivery

Please ensure that your shipping address and contact details are accurate before placing your order. KlothThred is not responsible for delays or failed deliveries caused by incorrect or incomplete address information.

Delayed or Lost Shipments

While we work with trusted shipping partners, unexpected delays may occur due to weather conditions, courier issues, or other unforeseen circumstances. If your order has not arrived within the expected delivery period, please contact our customer support team, and we will assist you in tracking your shipment.

International Orders

International customers are responsible for any customs duties, taxes, or import fees charged by their country's customs authorities. These charges are not included in the product or shipping price.

Damaged Packages

If your order arrives damaged, please contact us within 48 hours of delivery and include clear photos of the package and the item(s). We will review your request and work to resolve the issue as quickly as possible.